ISO 9001 is the standard specifically designated to a Quality Management System (QMS) enabling organisations that adopt the standard to show their commitment to provide the highest level of service/product that meets all appropriate regulatory requirements and ultimately improves consumer satisfaction. As this standard is recognised by the international community, gaining ISO certification organisations can increase their revenue among the other benefits mentioned below.
A QMS is a combination of policies, processes and procedures that when combined, becomes the core of your business. Quality Systems were introduced to provide a standard product or service every time. Having a good QMS allows you to have consistency, reduce expensive mistakes, improve time-management and better utilisation of your resources.